01What we collect
Information you give us. When you join the waitlist, we collect your email address. We don't ask for your name, phone number, postal address or payment details at this stage. If you email us, we receive whatever you include in that message.
Information collected automatically. When you visit the Site, our hosting and security providers process limited technical information, such as your IP address, browser and device type, referring page, and the time of your visit. This is used to deliver the Site, keep it secure and prevent abuse. We don't use it to build advertising profiles.
Email engagement. Our email provider may record whether an email was delivered and whether a link in it was clicked, so we can confirm delivery and understand what's useful.
Giving us your email is optional. You don't have to provide it, but we can't add you to the waitlist without it.
02How we use it
- To add you to the waitlist and send the emails you signed up for: a welcome email, a notice before the first run opens, and a notice when products are available to purchase.
- To respond to questions you send us.
- To operate and secure the Site, including blocking automated or fraudulent signups.
- To understand, in aggregate, how the Site and our emails are used so we can improve them.
- To comply with the law and enforce our rights.
We don't sell your personal information or share it with anyone for their own marketing. We don't use it for automated decision-making or profiling that has legal or similarly significant effects on you.
03Legal bases
Where laws like the EU or UK GDPR apply, we rely on consent to send waitlist and product emails (you can withdraw it anytime by unsubscribing), on legitimate interests to run and secure the Site, and on legal obligation where we must keep or disclose information.
06International transfers
Airspace is based in the United States, and our providers may process information in the US and other countries with different data protection laws. Where required, we rely on safeguards such as standard contractual clauses offered by those providers.
07Retention
We keep your email address while you're on the list. If you unsubscribe, we may keep it on a suppression list only to make sure we don't email you again. If you ask us to delete your information, we will, unless the law requires us to keep it. Technical logs held by our providers follow their own retention schedules.
08Security
We use reasonable measures to protect your information, including encrypted connections and access controls on the accounts we use to run the Site. No system is perfectly secure, so we can't guarantee absolute security.
09Your rights
Unsubscribe anytime. Every email includes an unsubscribe link, and it takes effect promptly.
Access, correction and deletion. Depending on where you live, you can ask to access, correct, delete or receive a copy of your information, or to restrict or object to how we use it. Email help@airspacebags.com. We may need to confirm the request is from you, and we'll respond within the time the law requires.
Complaints. Please contact us first so we can try to fix it. You may also have the right to complain to your local data protection authority.
10Regional disclosures
California. In the past 12 months we've collected identifiers (your email address and IP address) and internet activity (basic site and email interaction data), directly from you and from your device, for the purposes described in section 02. You can ask to know, delete or correct the personal information we hold about you. We don't sell or share personal information for cross-context behavioral advertising, we don't use sensitive personal information, and we won't treat you differently for exercising your rights.
Canada. We only send commercial emails to people who've consented, and every message identifies us and lets you withdraw consent.
EEA and UK. Your rights are described in section 09 and our legal bases in section 03.
11Children
The Site isn't directed to children, and we don't knowingly collect information from anyone under 16. If you believe a child has given us information, contact us and we'll delete it.
12Changes
We'll update this policy as Airspace grows, for example when we start selling products. When we do, we'll change the effective date above, and for material changes we'll give additional notice, such as by email.
13Contact
Airspace Bags LLC
help@airspacebags.com